This Bonus Policy explains how bonuses, free spins and promotional rewards work at Winzoria Casino (winzorria.nl). Please read it carefully before opting in to any offer. By claiming a bonus you confirm that you have read, understood and agreed to the terms set out below, as well as Winzoria's general Terms and Conditions.

1. General Provisions

Winzoria Casino is operated under a Curaçao eGaming licence and is available at winzorria.nl. All bonuses and promotions offered on this site are governed by this Bonus Policy and any specific terms attached to an individual promotion. In the event of a conflict between promotion-specific terms and this Policy, the promotion-specific terms shall prevail for that offer.

• Bonuses are available to registered players aged 18 or over who have accepted the site's Terms and Conditions.
• Only one account per player, household, device, IP address and payment method is permitted. Winzoria reserves the right to cancel bonuses and winnings derived from them if duplicate accounts are identified.
• Bonuses are issued in euros (EUR) unless otherwise stated at the point of the offer.
• Winzoria reserves the right to amend, suspend or withdraw any bonus or promotion at any time. Where a change affects an active bonus, players will be notified via the email address registered to their account.
• Bonuses may not be transferred between players or exchanged for cash outside of any applicable wagering-completion process.
• Winzoria may require identity verification (KYC) to be completed before a bonus is credited or a bonus-funded withdrawal is processed. Completing KYC early is strongly recommended.

2. Eligibility

To be eligible to receive and retain bonus funds or free spin winnings, you must:

• Be at least 18 years of age.
• Hold a fully registered account at winzorria.nl.
• Have made the qualifying deposit (where required) using an accepted payment method listed on the site.
• Not be excluded from promotions as a result of a self-exclusion request or responsible-gaming restriction you have placed on your account.
• Not be in breach of any other provision of Winzoria's Terms and Conditions at the time the bonus is claimed.

Winzoria reserves the right to request supporting documentation at any stage to verify eligibility. Bonuses claimed or winnings accrued in breach of eligibility requirements may be voided.

3. Welcome Package — Up to €10,000 Across Ten Deposits

New players at Winzoria Casino are entitled to a multi-tier welcome package spread across their first ten qualifying deposits. The total potential value of the package is €10,000 in bonus funds, plus free spin awards on each tier. The package is designed so that rewards accumulate throughout your initial playing period rather than being concentrated on a single deposit.

3.1 Welcome Package Structure

3.2 Qualifying Deposits

• Each qualifying deposit must meet the minimum deposit threshold of €20.
• Deposits must be made using an eligible payment method as displayed at the cashier. Deposits funded by certain e-wallet methods may be excluded from specific tiers; any such exclusion will be stated at the point of the offer.
• To receive the bonus for a particular tier, you must opt in (where prompted) before completing the deposit. Deposits made without opting in are not eligible for a retrospective bonus credit.
• Each tier must be claimed in sequential order. A tier cannot be skipped and revisited at a later date.

3.3 Free Spins — Welcome Package

• Free spins awarded under the welcome package will be credited to your account promptly after the qualifying deposit for each tier is confirmed.
• The game or games to which free spins apply will be specified at the time the offer is presented. Winzoria may designate different featured titles for different tiers.
• Free spin winnings are credited as bonus funds and are subject to wagering requirements as described in Section 5 below.
• Free spins must be used within the validity period stated for each tier. Unused spins will expire at the end of that period.

4. Ongoing Promotions

After the welcome package has been fully claimed or expires, Winzoria continues to offer a rolling promotions calendar. The following promotional types are available to eligible players:

Full terms for each individual promotion — including applicable bonus percentages, maximum bonus amounts, qualifying deposit requirements, wagering requirements and validity periods — will be published on the relevant promotions page at winzorria.nl at the time the offer is live. Players should review those specific terms before opting in.

4.1 Weekend Reload Bonus

The weekend reload bonus is a deposit match offer available to eligible returning players over the weekend period. Specific percentage, cap and wagering details are published on the promotions page each week. Players must opt in before making a qualifying deposit; retroactive claims will not be accepted.

4.2 Cashback Deal

The mid-week cashback promotion returns a stated percentage of a player's net losses over a defined calculation period. Cashback may be credited as bonus funds subject to wagering requirements, or as cash — the terms for each instance will state which applies. Cashback is calculated on real-money play only; losses incurred while playing with active bonus funds do not count towards the cashback calculation.

4.3 Free Spin Drops

Free spin drops are awarded in connection with new game releases on the Winzoria platform. Eligible players may receive free spins automatically credited to their accounts or may be required to opt in via the promotions page. Free spin winnings are credited as bonus funds and subject to wagering requirements unless explicitly stated otherwise.

4.4 VIP Rewards

Winzoria operates an ongoing VIP rewards programme. Points are accumulated through real-money play and can be converted to rewards or used to access enhanced perks. Full details of the VIP programme, including point-earning rates, tier thresholds and reward conditions, are available in the dedicated VIP section of winzorria.nl.

5. Wagering Requirements

Bonus funds and free spin winnings are subject to wagering requirements before they can be withdrawn as cash. The applicable wagering requirement for each offer will be stated clearly in that offer's specific terms. The following general rules apply to all wagering requirements at Winzoria:

• Wagering requirements are expressed as a multiplier applied to the bonus amount, the deposit plus bonus amount, or the free spin winnings — as specified per promotion.
• Only real-money wagers count towards clearing wagering requirements unless a promotion explicitly states otherwise.
• Different game types may contribute differently towards wagering requirements. Slots typically contribute 100%; live casino games, table games and other game categories may contribute at a reduced rate or not at all. Contribution rates for each active promotion will be stated in that promotion's terms.
• Winzoria reserves the right to set a maximum bet limit that applies while bonus funds are active. Placing bets in excess of the stated maximum bet limit while a bonus is active may result in the bonus and any associated winnings being voided. Where a maximum bet limit applies, it will be specified in the relevant offer terms.
• Winnings accrued from wagers placed in excess of any applicable maximum bet limit while a bonus is active may be voided at Winzoria's discretion.
• Wagering requirements must be met within the validity period of the bonus. Bonus funds and associated winnings remaining at the expiry of the validity period will be removed from your account.
• Where a player holds both real-money and bonus funds simultaneously, real-money funds will ordinarily be wagered first. Please check the cashier display to confirm the order of play for your account at any given time.

6. Free Spins — General Terms

• Free spins are valid only on the game or games specified at the time of the award.
• A fixed stake per spin will apply and will be communicated when the free spins are credited.
• Winnings from free spins are credited as bonus funds and are subject to the wagering requirements stated in the relevant promotion's terms.
• Free spins expire at the end of the stated validity period. Unused spins are forfeited on expiry.
• Free spins cannot be exchanged for cash value.

7. Cashback Bonus — Specific Conditions

• Where cashback is awarded as bonus funds, it will be subject to wagering requirements as detailed in the relevant promotion's terms.
• Where cashback is awarded as cash, it will be credited directly to your real-money balance and will be available for withdrawal, subject to any minimum withdrawal threshold and applicable verification requirements.
• Cashback calculations are based on net real-money losses during the stated calculation period only. Bonus wagering and free spin play are excluded from cashback calculations.
• Cashback is awarded at Winzoria's discretion and may be withheld if Winzoria reasonably suspects abuse of the promotion.

8. Bonus Validity Periods

Each bonus and associated free spins will carry a validity period, which begins at the point of credit. Winzoria recommends that players note the expiry date displayed in their account at the time a bonus is credited. Winzoria is not obligated to issue reminder communications prior to expiry, although it may do so as a courtesy. Expired bonus funds and any winnings accumulated from them will be forfeited without compensation.

9. Deposit and Withdrawal Limits in Relation to Bonuses

• The minimum qualifying deposit for any bonus offer is €20, consistent with the site-wide minimum deposit threshold.
• The minimum withdrawal amount at winzorria.nl is €20, which applies equally to withdrawals of real-money funds and funds converted from bonus winnings after wagering requirements have been met.
• Where a maximum withdrawal limit applies to winnings derived from a specific bonus, that limit will be stated in the relevant promotion's terms. Unless stated otherwise, no blanket cap on bonus-derived winnings applies beyond what is specified per offer.
• Winzoria aims to process withdrawals — including those of converted bonus winnings — within one hour via supported withdrawal methods.

10. Accepted Payment Methods for Bonus Qualification

Qualifying deposits for bonus purposes must be made using one of the accepted payment methods available at the Winzoria cashier. Current accepted deposit methods include:

Winzoria reserves the right to exclude specific payment methods from qualifying for particular offers. Any such restriction will be clearly communicated in the relevant promotion's terms. Deposits made using an excluded payment method will not trigger the associated bonus, and no retroactive credit will be made.

11. KYC Verification and Bonuses

Winzoria is required to verify the identity of all players as part of its obligations under its Curaçao eGaming licence. Identity verification (KYC) may be requested at any time, including before a bonus is credited, before bonus-derived winnings are approved for withdrawal, or as part of an ongoing account review.

• KYC verification typically involves the upload of a valid government-issued identity document and proof of address.
• Verification ordinarily completes within 24 hours of required documents being submitted.
• Winzoria strongly recommends completing KYC promptly after registration to avoid delays in bonus processing or withdrawal approvals.
• Bonuses and associated winnings may be held pending the outcome of KYC verification. If verification is not satisfactorily completed within a reasonable period, Winzoria reserves the right to void the bonus in question.
• Winzoria may request additional documentation — including proof of payment method or source of funds — where it deems this necessary.

12. Bonus Abuse and Irregular Play

Winzoria operates a zero-tolerance policy towards bonus abuse. The following behaviours, without limitation, may be considered abuse and will result in the forfeiture of the bonus and any associated winnings, and may result in account closure:

• Opening more than one account in order to claim multiple instances of a bonus intended for one-time use.
• Collusion with other players to exploit promotional terms.
• Using automated software, bots or any form of artificial play to meet wagering requirements.
• Placing bets that by their nature, stake size or pattern constitute low-risk wagering designed to clear requirements without genuine play risk (commonly referred to as "bonus hunting" or "matched betting" against bonus funds).
• Providing false or misleading information during registration or verification.

Winzoria reserves the right to review betting patterns and account activity at any time. Where abuse is identified or reasonably suspected, Winzoria may void the relevant bonus, withhold associated winnings and take further action in accordance with the general Terms and Conditions.

13. Sportsbook and Bonus Interaction

Where a bonus is designated for casino play, it cannot be used on the Winzoria sportsbook, and vice versa. The eligible product scope of each bonus will be clearly stated in its specific terms. Cross-product wagering using bonus funds may result in the bonus being voided.

14. Opting Out of Bonuses

Players who do not wish to receive bonus funds may opt out by contacting Winzoria's support team via 24/7 live chat or email before making a deposit. Once a bonus has been credited to your account and wagering has commenced, the bonus cannot be reversed. If a bonus has been credited but wagering has not yet begun, you may request removal of the bonus via support, in which case associated bonus funds and free spin winnings will be forfeited.

15. Responsible Gaming and Bonus Restrictions

Winzoria is committed to responsible gaming. Players who have set deposit limits, loss limits, wagering limits or session limits on their accounts may find that these restrictions affect their ability to qualify for or make full use of certain bonuses. Such restrictions take precedence over promotional eligibility.

• Players who have requested a self-exclusion or cooling-off period are not eligible to claim bonuses during that period.
• Winzoria may, at its discretion, restrict or remove bonus eligibility for players where it identifies signs of problem gambling or where a player has accessed responsible-gaming tools.
• Players are encouraged to set the account limits that are appropriate for their circumstances. Responsible-gaming tools are accessible via the account settings at winzorria.nl or by contacting support at any time.
• If you feel that gambling is negatively affecting your life, please contact support to discuss self-exclusion options or seek assistance from an independent support organisation.

16. Amendments to This Policy

Winzoria reserves the right to amend this Bonus Policy at any time. Material changes will be communicated to players via the email address registered to their account and/or by a notice posted on winzorria.nl. Continued use of bonuses after the effective date of any amendment constitutes acceptance of the revised terms. Players should check this page periodically to stay informed of the current terms.

17. Contact and Queries

If you have any questions about this Bonus Policy or a specific promotion, Winzoria's support team is available 24 hours a day, 7 days a week via live chat and email at winzorria.nl. We aim to respond to all enquiries promptly and will do our best to resolve any bonus-related queries fairly and efficiently.